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COVID-19 Information and Updates – March 2022

Masks are optional for all employees, clients, and visitors to MCAH. If you would prefer that our team members wear masks while working with you, please let us know. If you are feeling unwell, we ask that you reschedule your appointment or opt for curbside service. 

Hours – Monday – Friday 7:30 am – 6:00 pm, Saturday 8:00 am – 3:00 pm, Closed Sundays and Holidays

While our lobby remains closed, clients are welcome to accompany their pets inside for doctor appointments and rehab appointments. For those of you that have enjoyed the concierge service of curbside appointments, that will remain an option at MCAH.

Regardless of what type of appointment you prefer or the reason for your visit, please call 410-343-0200 upon arrival in our parking lot and our team will assist you accordingly. Handling appointment check-in and intake by phone enables us to better utilize our space and increase our on-time appointment rate. We have also found that most pets are less stressed when waiting outside or in vehicles than in the lobby with other patients coming and going. 

Curbside service continues for:

  • Technician appointments
  • Surgery admission
  • Grooming appointments
Please use our walk-up Pick-Up window for
  • Pick up of food, medication, and other products. Please call ahead so that we can have items ready for you when you arrive.
  • Specimen sample drop-offs

Contact us

  • Appointments, Requests for Medication & Food – Contact a member of our front desk team directly at FrontDesk@MCAHonline.com or 410-343-0200, Option 3.
  • Records – For questions regarding your pet’s vaccine status or records, email us at Records@mcahonline.com or 410-343-0200, Option 3.
  • General & Administrative – for general and administrative questions, please contact a member of our management team at info@mcahonline.com or 410-343-0200, ext. 303.

OUR PROMISE

We pledge that you and your pets will be treated like family while receiving the best and most compassionate care that the veterinary profession has to offer. Our team is dedicated to providing the personal attention, superior service, and excellent medical care that your pets deserve. If you are ever less than 100% satisfied with your experience at MCAH, please let us know. We want to make it right, right away.

ADVANCED CARE

Mount Carmel Animal Hospital is a comprehensive small animal clinic located in the Hereford area and serving Northern Baltimore County, Western Carroll County and Southern York County. We offer a wide array of services to keep your pet healthy and happy from the puppy and kitten years, through adulthood and into senior years.

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WELLNESS CARE

Mount Carmel Animal Hospital is a comprehensive small animal clinic located in the Hereford area and serving Northern Baltimore County, Western Carroll County and Southern York County. We offer a wide array of services to keep your pet healthy and happy from the puppy and kitten years, through adulthood and into senior years.