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COVID-19 Information and Updates – August 2021

Masks – Effective August 26, 2021 – Masks required indoors for all employees, clients, and visitors to MCAH, regardless of vaccine status. 

Hours – Monday – Friday 7:30 am – 6:00 pm, Saturday 8:00 am – 3:00 pm, Closed Sundays and Holidays

Pick-up Window – Please use our walk-up Pick-Up Window located by the front doors to

  • Pick up food and medication
  • Submit urine or fecal samples
  • Check-in if you are not able to call from your vehicle. 

At Mount Carmel Animal Hospital, the health, safety, and well-being of our patients, staff, and the community have always been our highest priority. As many of you are aware, the coronavirus (COVID-19) situation is evolving daily and requires us to make changes to daily life and familiar ways of doing things. We are working hard to ensure the health and safety of all members of our community and therefore have developed the protocols and policies detailed below in response to the current pandemic. We encourage everyone in our community to get vaccinated against COVID19.

We have begun transitioning back to inside service in phases and will provide updates as things change. Thank you to all for your patience and commitment to keeping everyone in our community safe.

Following CDC guidelines and Baltimore County state of emergency, masks are REQUIRED for all individuals aged 2 and up.

While our lobby remains closed, we are offering the option for one client per pet inside for doctor appointments and rehab appointments. For those of you that have enjoyed the concierge service of curbside appointments, that will remain an option at MCAH.

Regardless of what type of appointment you prefer or the reason for your visit, please call 410-343-0200 upon arrival in our parking lot and our team will assist you accordingly.

Curbside Service continues for:

  • Technician appointments
  • Surgery admission
  • Grooming appointments

Contact us

  • Appointments, Requests for Medication & Food – Contact a member of our front desk team directly at FrontDesk@MCAHonline.com or 410-343-0200, Option 3.
  • Records – For questions regarding your pet’s vaccine status or records, email us at Records@mcahonline.com or 410-343-0200, Option 3.
  • General & Administrative – for general and administrative questions, please contact a member of our management team at info@mcahonline.com or 410-343-0200, ext. 303.

OUR PROMISE

We pledge that you and your pets will be treated like family while receiving the best and most compassionate care that the veterinary profession has to offer. Our team is dedicated to providing the personal attention, superior service, and excellent medical care that your pets deserve. If you are ever less than 100% satisfied with your experience at MCAH, please let us know. We want to make it right, right away.

ADVANCED CARE

Mount Carmel Animal Hospital is a comprehensive small animal clinic located in the Hereford area and serving Northern Baltimore County, Western Carroll County and Southern York County. We offer a wide array of services to keep your pet healthy and happy from the puppy and kitten years, through adulthood and into senior years.

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WELLNESS CARE

Mount Carmel Animal Hospital is a comprehensive small animal clinic located in the Hereford area and serving Northern Baltimore County, Western Carroll County and Southern York County. We offer a wide array of services to keep your pet healthy and happy from the puppy and kitten years, through adulthood and into senior years.